I contacted support, they said that even though their app took the funds they couldn’t do anything, go to the management of the laundry. But the machine in question was even running and nobody-including me-was even at it or using it. The problem started when my clothes were nearly done, I go to tend to them and suddenly the app notifies me that another washer was now in use and debited $6 from my funds balance for it. Also was fine when I went to wash my clothes. Was using this app for the first time and it was fine, I couldn’t make a card or Apple Pay payment due to some glitch, but I had some cash so used the machine at the laundry to add funds. Stole $6 from me for a machine nobody even used I will be telling my peers who live on campus about this so they do not make the same mistake. I know that having to pay each time you use a washing or drying machine would be slightly more inconvenient, but I much rather do that instead of dealing with figuring out the legal gymnastics of getting a refund. I think that there should be a way for you to pay per cycle that is used, rather than uploading money to a prepaid account. Now, I am trying to get a refund from the company that manages the laundry system at my university, but they have a no refund policy. So automatically, I cannot use all of my loaded funds because you can only upload your money and multiples of five starting from $10. It seems this has since been fixed and if you add time to drying machines, it is only in increments of &.25. However, in the past there have been several instances where I was not charged the usual $1.25 and the amount that was charged was not a multiple of $.25. The minimum amount of money that you can upload onto your town at a given time is $10. Samsung Financing account issued by TD Bank, N.A.This app works very well, however I now have an issue regarding how the app handles loading money onto your account. Regular account terms apply to non-promo purchases. Advertised paymentĪmount, if any, is an estimate and may change once taxes, delivery or other charges are added. Other transactions and fees affect overall minimum payment amount. Total amount of payments will not exceed eligible purchaseĪmount. 0% APR from date of eligible purchase until paid in full.Įstimated monthly payment equals the eligible purchase amount multiplied by a repayment factorĪnd rounded down to the nearest penny (repayment factors. Payments: Available on purchases of select products charged to a Samsung FinancingĪccount. Additional terms, including terms that govern the resolution of disputes, apply. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Samsung reserves the right to modify or discontinue this offer at any time. Limit 1 trade-in per Qualifying Purchase. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly has a functioning display has no breaks or cracks in the screen (unless a cracked screen offer applies) has no breaks or cracks in the case has no liquid damage (whether visible or not) has no other defects that go beyond normal wear and tear is not on a black list has a verified FCC ID has been reset to factory settings has all personal information removed has all software locks disabled and is owned by you (leased devices are not eligible). Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on and the Shop Samsung App eligible models and amounts may change at Samsung’s sole discretion. ΘFor a limited time only, on /Shop Samsung App, or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase.
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